Client Success Coordinator

Job Summary

A company is looking for a Client Success Coordinator, fully remote.

Key Responsibilities

• Schedule and coordinate client case loads efficiently to ensure customer satisfaction
• Communicate with team members regarding scheduling and client needs, and respond to client and caregiver inquiries
• Verify caregiver attendance and maintain documentation of services rendered while ensuring compliance with regulations

Required Qualifications

• Bachelor's degree in health sciences, social work, or nursing preferred
• 2+ years of experience in home care, healthcare, or human/social services
• Ability to manage a caseload in a fast-paced environment
• History of achieving high customer service satisfaction rates