Cloud Operations Manager

Job Summary

A company is looking for a Cloud Operations Manager to lead and inspire a team of support technicians in delivering exceptional client service.

Key Responsibilities

• Lead a team of support technicians and administrators in a 24x7x52 support model
• Foster a culture of collaboration, accountability, and continuous improvement within the team
• Ensure clients receive unparalleled support and service to maintain the company's reputation

Required Qualifications, Training, and Education

• Proven experience in cloud operations or a related field
• Strong leadership skills with the ability to inspire and motivate a team
• Experience in managing support teams in a high-availability environment
• Technical expertise in cloud technologies, preferably Microsoft Azure
• Relevant certifications in cloud operations or management are a plus