Support Engineer

Job Summary

A company is looking for a Support Engineer to provide technical knowledge and support to Sales Representatives and customers.

Key Responsibilities

• Perform needs analyses and produce strategic, cost-effective solutions for customers
• Provide timely technical support and problem resolution for field service questions
• Assist Sales team with product modifications and engineering expertise for custom projects

Required Qualifications

• Bachelor's Degree preferred, or a combination of coursework and experience
• 2-5 years of relevant work experience
• Ability to work flexible hours, including nights and weekends
• Experience in creating and executing product test plans and cases
• Independent judgment and discretion in significant matters