Collections Support Specialist

Job Summary

A company is looking for a Collections Support 2.

Key Responsibilities

• Conduct inbound and outbound collection calls to negotiate payments and resolve delinquent accounts
• Manage multiple portfolios and utilize judgment to make collection decisions in compliance with industry regulations
• Perform skip tracing and participate in additional duties or special projects as required

Required Qualifications

• High School Diploma with 1-2 years of experience in a related field
• At least one year of customer support experience in the transportation industry
• Basic knowledge of accounting and skip tracing
• Proficient computer skills, including knowledge of Google Sheets and Office products
• Familiarity with the Fair Debt Collection Practices Act and other applicable federal laws