Let’s get started
Company Logo

Remote Jobs

Customer Care Concierge

8/29/2025

No location specified

Job Summary

A company is looking for a Customer Care Concierge to enhance customer support and satisfaction.

Key Responsibilities
  • Communicate with pharmacy teams regarding order discrepancies and prescription status
  • Process payments, issue credits/refunds, and handle chargebacks
  • Provide detailed information regarding membership fees, medication costs, and shipping
Required Qualifications
  • 1+ years of related experience in customer service
  • Experience working with insurance, prior authorizations, or similar
  • Experience working with Zendesk or other customer support systems
  • Prior exposure to delivering phone support directly to consumers
  • Medical background or experience working in a medical setting (preferred)

Comments

No comments yet. Be the first to comment!