Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative Associate II.

Key Responsibilities

• Provide daily support to external and internal customers across all product lines
• Utilize Salesforce to manage customer cases and enter orders in SAP
• Respond to customer inquiries regarding product information, pricing, and order status

Required Qualifications

• High School Diploma; some college preferred
• 2-3 years of Customer Care or Customer Service experience
• Experience with SAP and Salesforce Service Cloud
• Proficiency in Microsoft Outlook