Customer Program Manager

Job Summary

A company is looking for a Customer Program Manager to support the delivery of customer-facing initiatives and optimize programs across their client base.

Key Responsibilities

• Support customer program execution by collaborating with subject matter experts to ensure timely completion of tasks
• Track action items, prepare meeting agendas, and ensure key deliverables remain on schedule
• Collaborate with various teams to gather updates and maintain resources related to customer programs

Required Qualifications

• Minimum Bachelor's degree required
• 3-5 years of program coordination or customer management experience, preferably in healthcare or digital health
• Comfortable navigating ambiguity and blending project management with customer engagement strategy
• Proficiency in Microsoft Office tools, especially Excel and PowerPoint
• Must reside in the US