Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative responsible for insurance premium collections.

Key Responsibilities

• Contact customers to determine reasons for payment delinquency and negotiate overdue bill collections
• Handle unresolved inquiries and manage organization policies on collection practices
• Work with outside legal counsel or agencies in complex collection cases

Required Qualifications

• High School Diploma / GED
• Must be 18 years or older
• 1+ years of customer service experience
• Basic proficiency with Windows PC applications and MS Office
• Ability to work Monday - Friday, 08:00 AM - 04:30 PM MST with occasional overtime