Remote Phone Counselor

Job Summary

A company is looking for a Phone Counselor in a remote behavioral health role.

Key Responsibilities

• Provide high-quality employee assistance and crisis services
• Answer calls and refer individuals to appropriate resources
• Coordinate with hospital intake staff to set appointments

Required Qualifications

• Bachelor's degree in Psychology, Social Work, or a related field, or equivalent experience
• Previous experience in case management, crisis intervention, or call centers preferred
• Willingness to work flexible hours and overtime as needed
• Ability to type a minimum of 25 WPM
• Proficient in Windows Office programs and ability to learn specialized applications