Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat, ensuring timely resolution of issues
• Manage service tickets and troubleshoot basic technical problems
• Work closely with internal teams to escalate and resolve complex issues

Required Qualifications

• 3+ years of experience in customer service
• Experience with CRM tools and customer support platforms
• Ability to thrive in a fast-paced environment
• Customer-first mindset
• Strong multitasking abilities