Customer Success Account Manager

Job Summary

A company is looking for a Customer Success Account Manager.

Key Responsibilities

• Manage a portfolio of accounts to drive customer engagement and renewal outcomes
• Achieve financial targets and maintain a rolling forecast of territory performance
• Collaborate with internal teams to develop strategies for customer growth and risk mitigation

Required Qualifications

• 2+ years of experience in Sales, Renewal Management, Account Management, or Customer Success, preferably in SaaS
• Experience in quota-carrying roles with a track record of meeting performance indicators
• BA/BS degree or equivalent work experience
• Experience in deal negotiation cycles and contract management
• Proven ability to support customer adoption and act as a change agent