Job Summary
A company is looking for a Customer Success Advocate.
Key Responsibilities
- Handle inbound sales and service calls to enhance customer experience
- Provide thoughtful advice to maximize customer value from contact lens purchases
- Maintain high performance metrics and deliver exceptional customer service in a fast-paced environment
Required Qualifications
- 2-3 years of minimum customer service experience
- Inbound sales and contact center experience is a plus
- Reliable internet connection with specified speeds
- Computer literacy with typing speed of at least 40 wpm
- Must reside in approved locations: North Carolina, Texas, or Utah
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