Customer Success Advocate

Job Summary

A company is looking for a Customer Success Advocate to provide exceptional service and support to customers.

Key Responsibilities

• Handle inbound sales and service calls, focusing on enhancing customer experience
• Offer thoughtful advice to help customers maximize the value of their contact lens purchases
• Engage proactively with team members and maintain high performance metrics

Required Qualifications

• 2-3 years of minimum customer service experience
• Experience in inbound sales and contact center is a plus
• Reliable internet connection with minimum speed requirements
• Ability to type at least 40 words per minute
• Must reside in approved locations: North Carolina, Texas, or Utah