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Customer Success Associate

8/1/2025

N/A

Job Summary

A company is looking for a Customer Success Associate - Key Accounts.

Key Responsibilities
  • Support the Key Accounts team by driving operational efficiencies and process improvements
  • Assist in Business Reviews and strategic check-ins with customers
  • Help identify and resolve customer concerns and blockers to adoption
Required Qualifications
  • Builds trust-based connections and advocates for customer needs
  • Gathers and applies business context to improve outcomes
  • Learns to navigate the platform and supports client configurations
  • Assists with key lifecycle milestones including onboarding and renewal
  • Embraces feedback and change, eager to grow in a dynamic environment

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