Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to provide service and support for its application offerings.

Key Responsibilities

• Serve as the primary point of contact for customer service and support inquiries
• Deliver exceptional client experiences by identifying and documenting client needs and issues
• Communicate and collaborate across teams to resolve issues and participate in quality assurance testing

Required Qualifications

• Bachelor's degree recommended
• Proficient in MS Office and related products
• Technically savvy with the ability to learn new software quickly
• Healthcare or clinical experience preferred
• Able to manage multiple tasks in a fast-paced environment