Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist (Part Time).

Key Responsibilities

• Assisting customers through chat and phone support
• Providing customer feedback and data to internal teams
• Maintaining detailed product knowledge to support sales efforts

Required Qualifications

• 2+ years of contact center experience handling online chats, phone calls, and emails
• Functional knowledge of computers with basic troubleshooting skills
• Ongoing access to a quiet workspace and reliable broadband internet
• Demonstrated commitment to continuous improvement through education or certifications
• Ability to engage in friendly and professional communication