Director of Account Management

Job Summary

A company is looking for a Director of Account Management, responsible for leading the global Account Management team and ensuring client growth and satisfaction.

Key Responsibilities

• Oversee client assignments and resource needs to achieve performance goals
• Develop and implement strategies for client retention and growth
• Coach and develop the Account Management team to enhance performance and customer experience

Required Qualifications

• 3-5 years of experience managing a global account management team
• 6-10 years of experience in account management or customer success, preferably in human capital management
• A people-first mentality with a passion for supporting team growth
• Data-driven with experience in interpreting and presenting data
• Technical proficiency to quickly learn and master new tools