Dispute Analyst

Job Summary

A company is looking for a Dispute Analyst to handle incoming dispute claims and first payment defaults.

Key Responsibilities

• Intake, analyze, and resolve dispute claims while ensuring compliance with regulations
• Communicate professionally with clients and internal partners throughout the dispute process
• Research disputes to determine validity and assist in contacting past due customers for resolution

Required Qualifications

• Associate degree in business, finance, communication, marketing, or related field, or 1 year of relevant experience
• Ability to read and interpret documents and write routine reports
• Proficiency in Word Processing, Spreadsheet, and Internet software
• Ability to apply common sense understanding to carry out detailed instructions
• Experience in dealing with standardized situations involving concrete variables