Fraud Operations Specialist

Job Summary

A company is looking for a Fraud Operations Specialist (Weekend Days).

Key Responsibilities

• Conduct real-time claim reviews for potential fraud/abuse cases and provide feedback for risk models
• Make independent decisions on customer risk scores and recommend claims approvals or denials
• Perform fraud investigations and collaborate with cross-functional teams to enhance fraud detection processes

Required Qualifications

• 2+ years of direct Fraud/Abuse Operations experience, preferably in eCommerce
• Bachelor's degree or equivalent experience in a related field
• Subject Matter Expertise in fraud concepts and prevention best practices
• Proficiency in using spreadsheets and office software like Excel and Google Suite
• Ability to perform due diligence investigations and make evidence-based decisions