HR Support Advisor

Job Summary

A company is looking for an HR Support Advisor - Temp.

Key Responsibilities:

• Provide first-level support for Team Member inquiries related to Payroll, Benefits, and HR Operations
• Diagnose issues and escalate complex cases to Tier 2 teams as necessary
• Manage and document tickets in ServiceNow, ensuring accurate information and follow-up with Team Members

Required Qualifications:

• High school diploma or equivalent required; associate or bachelor's degree in HR or related field preferred
• Previous experience in customer service or HR support, preferably in a corporate setting
• Familiarity with HR systems, such as Workday, and ticketing systems is advantageous
• Competence in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and adapt to changing procedures in a fast-paced environment