Inbound Warranty Sales Specialist

Job Summary

A company is looking for an Inbound Warranty Sales Specialist.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries regarding appliance purchases
• Upsell extended warranties using effective sales techniques to maximize cross-selling opportunities
• Meet and exceed sales targets while providing exceptional customer service

Required Qualifications:

• Minimum 6 months of experience in a sales role, with customer service experience
• Previous experience in a call center environment is preferred
• Ability to navigate and use computer systems efficiently
• Must reside in Canada or the United States
• Technical requirements include a Windows 11 operating system and a reliable internet connection