Insurance Account Manager

Job Summary

A company is looking for an Account Manager to build strong client relationships and drive customer satisfaction.

Key Responsibilities

• Manage a large portfolio of middle-market commercial submissions and customer accounts, ensuring efficient processing and accurate data entry
• Identify and recommend opportunities for automation and process improvements to enhance productivity
• Engage with clients and partners to explain value propositions, resolve support requests, and ensure a positive experience

Required Qualifications

• 3+ years of experience in a client-facing role such as customer success, account management, or sales
• Proficiency in Microsoft Office Suite or Google Suite for data analysis and reporting
• High school diploma with strong organizational skills and a commitment to customer service
• Ability to quickly learn and adapt to new information and processes
• Demonstrated sense of urgency and proactive approach to addressing customer needs