Kansas Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer inquiries and sales in a remote environment.

Key Responsibilities

• Assist customers with inquiries regarding insurance coverage, rates, and billing while promoting additional products
• Provide expertise on products and services to ensure customers have appropriate insurance coverage
• Support customers involved in accidents by setting up new claims and demonstrating empathy

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain it during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must meet work-from-home office requirements, including a designated workspace and high-speed internet