Kentucky Care Management Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Perform outreach to members via phone to assist with care plan next steps and resources
• Connect members to health plan and community resources to ensure quality customer care
• Document and maintain non-clinical member records in compliance with state and regulatory requirements

Required Qualifications

• High School diploma or GED
• 1 - 2 years of related experience
• Knowledge of Medicare and high call volume experience preferred
• Understanding of Social Determinants of Health (SDOH) needs