Managing Director, Human Resources and Talent Operations

About KIPP Texas Public Schools 

KIPP Texas Public Schools is a network of 57 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more fair world.

Founded in Houston in 1994 and operating as KIPP Texas since 2018, we are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in belongingness, academic success and joy. If you are passionate about joining a mission and values-driven community who wants every child to want to run to school, the KIPP Texas Team and Family is for you!

KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 280 schools, nearly 15,000 educators, and 175,000 students and alumni.

The Human Resources and Talent Operations Team at KIPP Texas provides human resources and talent operations administrative services to foster a high-performing, thriving, and compliant workplace. KIPP Texas is seeking a Managing Director of Human Resources and Talent Operations to drive excellence across human resources functions, including HR business partnership, employee relations, compliance, contingent staffing, and HR systems. As a key member of the Talent division leadership team, this individual will play a critical role in shaping and implementing a strategic talent vision with a focus on best-in-class human resource systems, contingent staffing, compliance, and business partnership services. Reporting to the Chief Talent Officer, this leader will oversee a high-performing team responsible for building and executing a comprehensive human resources and talent operations strategy that results in operational excellence, compliance, and a thriving workforce.  The MD, Human Resources and Talent Operations  develop and implement human resources and talent operation systems, policies, procedures, and processes, deliver quality business partnership services to drive a seamless and quality experience for all KIPP Texas Team and Family members. The ideal candidate is a strategic leader with strong strategic management skills, operational and human resources expertise, and a deep commitment to advancing KIPP Texas’ mission.

As the Managing Director of Human Resources and Talent Operations you will be held accountable to:

• Staffing  all schools by the first day of school

• Retention of high performers at KIPP TX

• Staff Engagement on Two-Step Survey

• Reducing human resource risk

Key Responsibilities

Strategic Division Leadership 

• Serve as a key senior leader within the Talent Division, shaping overall human capital strategies to enable Big KIPPsters to flourish and lead students to exceptional personal and academic success.

• Develop and oversee a statewide, multi-year human resource services and talent operations strategy aligned with the talent division’s strategic plan. 

• Collaborate with other Talent Division senior leaders to ensure a seamless and effective talent lifecycle, particularly for prospective Big KIPPsters, candidates, and new to KIPP Big KIPPsters.

• Serve as a thought partner to the Chief Talent Officer, providing reports and insights on human resources and talent operations trends, including industry, state, and federal labor laws.

• Support the Chief Talent Officer in strategic and operational management of the talent division, including identifying and designing solutions to division opportunities, risks and challenges.

• Champion KIPP Texas’ mission and core values, modeling our values in your work, decisions, and relationships.

• Model the Talent Division’s culture to foster high-performance, inclusion, and belonging. Co-lead key division culture initiatives.

• Manage human resource services and talent operations budgets and resource allocation, ensuring cost-effective strategies that yield high-impact results.

• Build a network of engaged stakeholders and talent partners across the organization. Leverage a diverse set of perspectives to implement and strengthen our talent practices.

• Serve as an expert in human resources, compliance, and employee relations practices, staying abreast of industry trends and innovations.

• Provide reports and talent insights to the Board of Directors, CEO, Chiefs team to support effective management of the short and long term health of the organization.

Team Leadership & Development

• Lead, mentor, and develop a high-performing team of human resource professionals, including business partners, specialists, directors, and managers fostering a culture of excellence and accountability to meet hiring goals.

• Foster a collaborative, mission-driven culture within the team, aligning all efforts with the broader organizational mission and values.

• Establish teamwide accountability measures, tracking progress toward human resource services and talent operations goals and celebrating successes.

• Provide direct supervision to Human Resource Business Partners and the Sr. Dir of Talent Operations supporting their professional development and leadership effectiveness.

• Set clear performance expectations, goals, and KPIs for each team member, providing regular coaching, feedback, and professional development opportunities.

• Create structures for team learning, professional development, and performance management to drive results and innovation.

• Encourage innovation and continuous improvement, empowering team members to test new ideas, streamline processes, and enhance recruitment strategies.

Human Resources and Talent Operations Strategy & Execution

• Develop and oversee a statewide, multi-year, comprehensive human resources and talent operations strategy aligned with the organization’s multi-year plan.

• Partner with the Chief Talent Officer and Talent division leadership to to translate business needs into people-focused human resource solutions.

• Drive a human resources services strategy aimed at developing and implementing programs and solutions that build leaders capacity to reduce staff turnover and enhance employee satisfaction across a large network of schools and departments.

• Leverage data to drive continuous improvement, including analyzing market trends, hiring needs, candidate pipelines, and retention data to inform decision-making.

Operational Management & Process Optimization

• Oversee the full scope of HR operations, including employee lifecycle processes, HRIS, data integrity, and records management.

• Lead the selection, implementation, and optimization of HR systems and tools to improve efficiency and employee experience.

• Ensure the organization’s HR infrastructure scales with growth and complies with applicable regulations.

• Oversee and optimize human resources workflows, ensuring efficiency, transparency, and strong employee experience.

• Maintain accurate employee records in compliance with local, state, and federal labor laws and certification requirements.

• Implement data-driven decision-making, leveraging human resources and talent operations analytics to refine strategies and forecast future needs.

HR and Talent Business Partnership

• Lead a team of HR Business Partners to support leaders in organizational planning, workforce development, performance management, succession planning, and change management.

• Serve as a trusted advisor to senior leaders, providing coaching and guidance on employee retention, engagement, and HR issues

• Serve as the HR and Talent Business Partner to Regional Superintendents.

• Coordinate and execute the Talent Review cycle on a recurring basis, ensuring we have the right people in seats and staff are placed in corresponding development plans.

• Cascade-up trends and escalates staffing support needs for critical scenarios and situations to Talent Division Leadership.

Employee Relations & Compliance

• Oversee employee relations strategies, investigations, conflict resolution, and sensitive employee issues to ensure fair and consistent outcomes.

• Partners with the Chief Talent Officer, Director of Employee Relations & Investigation and/or legal counsel as needed/required to resolve employee grievances and complaints.

• Serve as the Title IX coordinator for KIPP TX.

• Manage teacher certification processes and recordkeeping, ensuring compliance with Texas education requirements.

• Ensure compliance with federal, state, and local employment laws, as well as internal policies and procedures.

• Develop and implement training and resources to build capacity among managers and employees.

Contingent Staffing

• Develop and lead a comprehensive strategy for contingent staffing, including substitute teachers, long-term leaves, and other temporary roles.

• Forecast contingent staffing needs across the network in alignment with academic calendars, staffing models, and historical trends.

• Oversee end-to-end processes for sourcing, onboarding, deploying, and managing contingent staff across all campuses.

• Ensure efficient scheduling and coverage systems that minimize instructional disruptions due to staff absences.

• Monitor fill rates and implement real-time solutions for high-need campuses or roles.

• Manage relationships with external staffing agencies, negotiating contracts, service-level agreements, and performance metrics.

Performs other duties as assigned. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the network

• Bachelor’s degree required 

• 10+ years of experience in talent acquisition, recruitment strategy, or human capital leadership, preferably in an education or mission-driven organization

• 7+ years of people management experience, including 5 years of systems-level or executive leadership experience

• Proven experience leading large-scale human resources and people operations efforts across multiple regions and managing high-performing teams

• Deep understanding of education, local, state, and federal labor laws

• Data-driven mindset with the ability to analyze trends and optimize strategies for talent operations

• Passion for advancing KIPP Texas’ mission

Skills

• Strong leadership presence with the ability to inspire trust and confidence, and demonstrate courage and composure, especially under pressure

• Strong systems level thinking and problem solving skills

• Excellent collaboration skills with the ability and comfort to lead work across divisions

• Skilled at balancing day to day operations, driving innovation and change, and managing the long-term health and sustainability

• Exceptional at adapting to changing circumstances, including demonstrating flexibility, resilience, willingness to learn, and embrace new approaches to challenges

• Strong social intelligence with experience in building relationships with diverse stakeholder groups and networks

• Results-oriented with a demonstrated record of success leading teams to goals through exceptional circumstances

• Exceptional team leadership skills

What We Bring to the Table

• The starting salary range for this position is $115,000 and is commensurate upon experience and internal-equity

• Competitive vacation and flexible paid time off (PTO) policies

• Paid parental leave

• Comprehensive medical, dental, and vision plans with varying coverage for employees and their families, inclusive of virtual physician visits. High deductible health plan with HSA also offered

• Employee assistance programs

• Participates in the Teacher Retirement System of Texas (TRS)

• 457 Roth and 403b retirement plan options

• KIPP also offers the following employee-paid benefits: legal plans, LifeLock identity protection, life insurance and disability insurance

• Flexible spending account or high-yield HSA

Work Environment

• Hybrid - three days working from a regional SSP office in San Antonio, Houston, Austin or Dallas; two days working from a home office.

Travel Requirements

• Ability to travel to various locations for in person meetings, or conferences, travel time approximately 30%.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions

• Considerable time spent at a desk using a computer/laptop

• Attending conferences or training sessions

KIPP provides equal employment opportunity for all applicants and employees. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.