Job Summary
A company is looking for a Liability Determination Adjuster - Remote.
Key Responsibilities:
- Provide exceptional customer service by being compassionate and supportive throughout the claims process
- Conduct thorough investigations of liability claims, reviewing damages and interpreting policies for coverage determination
- Communicate effectively with customers via phone, email, and video chat to guide them through the claims process and keep them updated
Required Qualifications:
- Completion of comprehensive on-the-job training
- Ability to independently investigate and assess claims
- Experience in negotiating claims settlements
- Familiarity with various communication methods for customer interaction
- Understanding of insurance policies and coverage interpretation
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