Localization Program Manager

Job Summary

A company is looking for a Localization Program Manager responsible for managing complex Enterprise accounts and ensuring successful service delivery strategies.

Key Responsibilities

• Produce competitive quotations and manage production resources to meet KPIs and customer SLAs
• Drive implementation and optimization of technical production workflows in collaboration with cross-functional teams
• Monitor production performance metrics and conduct post-mortems to identify areas for continuous improvement

Required Qualifications

• 3+ years of experience managing Enterprise-level localization programs for large technology companies
• Experience in Risk Management, RCA, and CAPA procedures
• Ability to work under pressure and meet deadlines
• Willingness to work PST hours
• Strong analytical capabilities for monitoring performance against KPIs