Medical Billing Supervisor

Job Summary

A company is looking for a Medical Billing Contact Center Supervisor.

Key Responsibilities

• Manage daily operations of the contact center, including inbound and outbound billing support
• Supervise and develop a team of medical billing specialists through training and performance feedback
• Audit interactions for quality and compliance, and lead team meetings to drive patient satisfaction

Required Qualifications

• 3+ years of healthcare and medical billing supervision experience
• Strong knowledge of medical terminology and coding practices
• Experience with medical billing software and CRM systems
• Thorough understanding of insurance claim procedures and regulations
• Knowledge of commercial insurance billing requirements, including Medicare and Medicaid