Member Engagement Representative

Job Summary

A company is looking for a Member Engagement Representative.

Key Responsibilities

• Educate members on wellness incentives and track participation
• Assist with incentive reporting and gift card redemptions
• Support members with portal access and navigation

Required Qualifications

• Minimum of 2 years experience in a customer service call center environment
• Experience averaging 85-100 contacts per day
• High-speed broadband internet connection using a wired ethernet connection
• Proficiency in Microsoft 365 (Outlook, Teams, OneDrive)
• High School Diploma or equivalent