Member Services Agent

Job Summary

A company is looking for a Member Services Agent (Call Center/Contact Center).

Key Responsibilities

• Provide outstanding customer support via phone and/or email
• Actively listen to customers to understand their needs and concerns
• Maintain a high level of accuracy when handling customer inquiries and data entry

Required Qualifications

• High school diploma or equivalent
• 1-3 years of experience in a contact center environment
• Proficient in relevant computer applications
• Ability to work any shift, including weekends
• Must reside in specified states and have a hardwired internet connection