Mississippi Scheduling Assistant

Job Summary

A company is looking for a Scheduling Assistant to provide administrative and patient support services in a remote environment.

Key Responsibilities

• Assists with scheduling and contact center activities, answering inbound calls to schedule appointments
• Maintains a high answer rate and time in queue while documenting patient medical history into the electronic medical record (EMR)
• Performs other duties as assigned to enhance healthcare workflows and patient experiences

Required Qualifications and Education

• High school diploma or equivalent; healthcare-specific training preferred but not required
• Self-motivated and able to work independently in a remote setting
• Ability to maintain strict patient confidentiality and adhere to HIPAA regulations
• Reliable high-speed internet connection and a quiet, private workspace
• Must reside in Mississippi