Multifamily Support Associate

Job Summary

A company is looking for a Multifamily Support Associate.

Key Responsibilities

• Provide day-of-job support to field technicians and troubleshoot various products
• Manage customer equipment changes and confirm billing adjustments
• Engage in activities to enhance operational efficiency and meet performance metrics

Required Qualifications, Training, and Education

• High School Diploma or GED
• 5-7 years of relevant work experience
• Network routing and switching experience is required
• Ability to work nights, weekends, and variable schedules
• Successfully complete required training within defined timeframes