New Business Case Manager

Job Summary

A company is looking for a New Business Case Manager I - M Channel.

Key Responsibilities

• Gather information about product capabilities relative to specific customer needs
• Review customer inquiries and determine appropriate solutions and responses
• Negotiate customer claims and provide assistance regarding paperwork and technical inquiries

Required Qualifications, Training, and Education

• 2-5 years of experience in a related customer service role
• College degree or equivalent experience preferred
• Ability to process efficiently in multiple operational systems
• Demonstrated computer proficiency, including Microsoft Word, Excel, and Outlook
• Strong organizational and time management skills