Operations Manager

Job Summary

A company is looking for a Title Express Operations Manager to lead a team in the Title Express process.

Key Responsibilities:

• Supervise daily operations to meet SLA goals and ensure customer satisfaction
• Hire, train, and develop a high-performing team while fostering a collaborative environment
• Analyze performance data to identify improvement opportunities and present findings to leadership

Qualifications:

• High school diploma or GED required; some college coursework or degree preferred
• Minimum 2-3 years of supervisory or office management experience in operations or title-related work
• Advanced proficiency in Microsoft Excel for data analysis and reporting
• Proven ability to foster a productive remote team culture
• Valid driver's license and availability for occasional overtime as needed