Operations Process Consultant

Job Summary

A company is looking for an Operations Documentation & Process Consultant to enhance internal documentation and processes.

Key Responsibilities

• Audit and evaluate current internal documentation across departments
• Develop clear, standardized SOPs in collaboration with key stakeholders
• Create and implement a scalable reporting structure to surface team outputs and performance

Required Qualifications

• 3-5 years of experience in documentation, process consulting, or operations
• Proven ability to create SOPs and internal documentation
• Experience working in cybersecurity, SaaS, or highly regulated industries preferred
• Proficiency with documentation platforms (e.g., Confluence, Notion, Google Workspace)
• Knowledge of reporting frameworks and internal audit processes is a plus