Patient Access Specialist

Job Summary

A company is looking for a Patient Access & Support Specialist.

Key Responsibilities

• Front patient calls for nurse triage and identify conditions needing urgent intervention
• Register new patients and manage appointment scheduling for primary and specialty care facilities
• Coordinate communications between medical professionals to ensure timely patient care

Required Qualifications, Training, and Education

• High School degree or GED required
• One (1) year of customer service experience with a Bachelor's degree, three (3) years with an Associate's degree, or five (5) years with a High School degree, preferably in a healthcare setting
• Familiarity with Microsoft Office programs and strong technology skills
• Must gain knowledge of the healthcare system and medical terminology during training
• Ability to work in a fast-paced environment while maintaining organizational skills