Patient Contact Specialist

Job Summary

A company is looking for a Patient Contact Specialist I to support patient access and care.

Key Responsibilities

• Schedule, cancel, and confirm medical appointments based on patient preferences and physician guidelines
• Respond to non-scheduling inquiries and ensure accurate routing of calls
• Collect and maintain essential patient registration and insurance information for timely service payment

Required Qualifications

• High School Diploma or Equivalent (GED) required
• Minimum of 1 year of related work experience required
• Proficiency in computer operations and familiarity with standard office software
• Ability to work independently in a remote environment with a dedicated workspace
• Familiarity with medical terminology is preferred