Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative to assist patients and manage appointments in a remote setting.

Key Responsibilities

• Assist patients in scheduling and adjusting appointments
• Obtain and maintain medical records while documenting interactions in an electronic portal
• Initiate and answer calls for patient inquiries and provide support regarding equipment and web applications

Required Qualifications

• Minimum of a 4-year degree, or equivalent experience
• Strong work history supporting patients and providers in healthcare settings
• No licensure or certifications required
• Excellent customer service skills
• Ability to manage a remote work environment effectively