Patient Support Coordinator

Job Summary

A company is looking for a Patient Support Coordinator to assist patients in navigating the healthcare system.

Key Responsibilities

• Answer inbound and outbound communications to support patients
• Schedule and confirm medical appointments while collecting and verifying patient information
• Document interactions accurately and track referrals and authorizations

Required Qualifications

• High school diploma or equivalent required
• At least 2 years of experience in patient scheduling, coordination, or customer service
• Bilingual Spanish/English strongly preferred
• Experience with EMR, insurance coordination, or workers' compensation is a plus
• Comfortable with multitasking and using computer systems