Client Care Representative

Job Summary

A company is looking for a Client Care Representative for a remote position.

Key Responsibilities

• Act as the first point of contact for customer service requests and inquiries
• Advise customers on products, services, and promotions
• Document customer interactions and manage service tickets in the Zoho system

Required Qualifications

• 2+ years of experience in a fast-paced administrative or customer service role preferred
• Previous experience with a Customer Relationship Management (C.R.M.) system preferred
• Familiarity with Microsoft Office preferred
• Strong computer skills
• Willingness to develop professionally