Patient Support Representative

Job Summary

A company is looking for a Patient Support Representative to work from home, managing patient communications and scheduling.

Key Responsibilities

• Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments
• Verify patient insurance eligibility and process referral requests and prescription renewals
• Maintain patient confidentiality and communicate updates to the management team

Required Qualifications

• High School Diploma or equivalent
• 1+ years of customer service experience in a call center setting
• Previous job tenure of at least one year per role, reflecting stability
• Knowledge of privacy regulations and ability to manage sensitive information
• Access to a designated quiet workspace with a high-speed internet connection