Premium Audit Customer Service Associate

Job Summary

A company is looking for a Premium Audit Customer Service Associate who will handle customer service inquiries related to premium audits.

Key Responsibilities

• Communicates with insureds and agents regarding policyholder report completion and audit premiums
• Researches and resolves issues raised by insureds or agents using relevant resources
• Documents concerns and actions taken, and analyzes calls/emails to determine audit accuracy

Required Qualifications

• High school diploma or GED
• One or more years of experience in call center or insurance/premium audit work preferred
• Familiarity with Microsoft Office preferred
• Working knowledge of commercial line insurance and premium audit procedures preferred
• Understanding of state regulatory auditing requirements preferred