Product Servicing Specialist

Job Summary

A company is looking for a Product Servicing Specialist to coordinate and facilitate the product servicing process.

Key Responsibilities

• Coordinate the service process among customers, sales, repair center, and division personnel while providing troubleshooting support
• Investigate customer complaints and servicing requests to ensure proper resolution and communication
• Evaluate service quality, maintain repair records, and conduct monthly repair analysis

Required Qualifications

• At least 1 year of experience in Quality, Customer Service, or Engineering
• Experience in problem-solving through systematic operations
• Ability to process and prioritize relevant details effectively
• Experience in time management and tracking multiple projects
• Bachelor's degree preferred