Remote Call Center Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Answer inbound calls, emails, chats, and other contact channels
• Provide direct customer service
• Maintain service quality standards, including courtesy, professionalism, and efficiency

Required Qualifications

• High school degree or equivalent required
• Customer service experience
• Must be able to pass a typing test
• Must be able to obtain and maintain government agency suitability requirements
• Ability to use telephony tools and applications