Remote Clinical Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative, Clinical to join their Customer Service-Clinical department.

Key Responsibilities

• Receive and respond to incoming telephone calls from Providers, Members, and Health Plans
• Record information in proprietary systems and provide timely responses to callers
• Attend meetings and complete all required training in a timely manner

Required Qualifications

• High School Diploma or equivalent required
• 1 year of customer service experience; inbound call center experience preferred
• Basic computer skills
• Ability to utilize multiple systems during interactions