Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Handle customer interactions related to insurance policies, billing, and general inquiries with accuracy and professionalism
• Process policy changes and updates according to company guidelines
• Collaborate with internal teams to meet customer needs and ensure compliance with service standards

Required Qualifications

• High school diploma and basic computer skills required
• Good interpersonal skills and ability to work in a team environment
• Ability to perform moderately complex tasks with minimal supervision
• Prior insurance or call center experience preferred
• Bilingual (English/Spanish) preferred