IT Customer Engagement Leader

Job Summary

A company is looking for an IT Customer Engagement Leader.

Key Responsibilities

• Establish and manage IT/business engagement models and services aligned with business strategies
• Develop relationships with business stakeholders to understand their needs and create shared technology plans
• Collaborate with internal IT teams to ensure customer needs are met and advocate for business units

Required Qualifications

• Minimum of 15 years of related experience, preferably in the P&C insurance industry
• Strong technology expertise in digital, automation, application modernization, data, and analytics
• Experience in building relationships and managing stakeholder expectations
• Prior experience in driving business transformation and leading large-scale technology initiatives
• Bachelor's or advanced degree preferred