Intakes Specialist

Job Summary

A company is looking for an Intakes Specialist to support a government agency by managing case referrals and placements for program participants.

Key Responsibilities

• Answer emergency hotline calls and manage an email resource inbox
• Analyze complex requests for vulnerable populations to determine appropriate care placements
• Document cases and maintain confidential records while coordinating status updates throughout the intake process

Required Qualifications

• Bachelor's Degree in Social Work, Sociology, Psychology, or a related discipline preferred
• 2 years of relevant experience with a BA/BS degree; 4 years with an AA/AS degree
• Experience working with immigrant, refugee, and underserved populations is preferred
• Bilingual Spanish/English is a plus
• Ability to work rotating shifts, including overnight shifts on Wednesdays and Thursdays