Job Summary
A company is looking for an Inside Sales - Outbound, Inbound and Retention representative.
Key Responsibilities
- Proactively handle disconnection requests and upsell services to retain customers
- Drive sales through outbound calling and maintain accurate documentation of customer interactions
- Provide excellent customer service by answering calls and recommending tailored solutions for services
Required Qualifications
- Proactive approach with the ability to encourage customer commitment
- Previous outbound or inbound telemarketing experience in a call center is preferred
- Outgoing personality with strong sales closing abilities
- Three to six months of related experience and/or training is preferred
- Associate's degree or higher is preferred
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