Account Manager

Job Summary

A company is looking for an Account Manager, Founder Success.

Key Responsibilities

• Become an expert on the company's platform, services, and the eCommerce growth funding landscape
• Drive funding originations from engaged, renewing, and lapsed accounts
• Cultivate strong customer relationships and advocate for customers internally

Required Qualifications

• 4+ years of experience in customer success, inside sales, or account management with revenue targets
• Proven upsell/cross-sell skills and ability to secure customer commitments
• Experience in a B2B Financial Services, Fintech, or SaaS environment
• Familiarity with CRM tools (e.g., Salesforce) and engagement platforms (e.g., Outreach)
• Ability to quickly acquire new knowledge and adapt to feedback